All of our products come with a 1 year manufacturer’s guarantee should the blinds be damaged. Please contact us should this be an issue.
Rollers and Vertical Blinds
To clean your roller blinds, use either non-chemical baby wipes or damp tissue paper and dab the affected area. It is advised to avoid getting grease or oil on the fabrics as these marks will be difficult to remove.
Venetian Blinds
We recommend regularly using a feather duster (or equivalent non-static) duster to wipe the slats when you carry out your normal house/flat clean. Please note that these blinds should be dusted on a semi-regular basis. As they hang horizontally, this is to avoid the build up of material and dust.
All blinds produced and sold after February 2014 must comply with specific child safety requirements (BS EN 13120). Any cleats or cords need to be more than 1.5m from the ground or any work surface. All of our products are child safe if installed correctly. Our Roller Blinds and Vertical Blinds can come with either a pull apart connector block or a cord cleat. If you are installing our blinds and are provided a cord cleat, please ensure it is affixed to the wall.